Every startup eventually encounters a pivotal moment — a time when the founding team acknowledges that passion, determination, and hard work alone are insufficient to elevate the business to the next level. Initial momentum is frequently driven by founders who take on various roles, but transforming a startup into a sustainable and competitive entity necessitates a different level of leadership. This is when the choice to recruit your first CXO arises. It represents a significant milestone that is both exciting and intimidating: exciting because it indicates growth and maturity, and intimidating because a poor hire at this level can hinder a company for years. For early-stage startups, bringing on a CXO is not merely about addressing an organizational void; it involves selecting a leader who can translate vision into strategy, instil discipline in execution, and foster confidence among investors, employees, and customers. In essence, your first CXO is not just an employee; they a...
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